Effective Date: July 29, 2026
At Corliss Landscape & Irrigation, we are committed to providing high-quality landscaping and irrigation services. Because the majority of our work involves custom services performed at your property, our refund policy is outlined below.
Estimates and Deposits
Some projects may require a deposit before work begins. Deposits are used to reserve scheduling, purchase materials, and prepare for your project.
Unless otherwise stated in your service agreement, deposits may be non-refundable once materials have been ordered or work has commenced.
Completed Services
Once landscaping or irrigation services have been completed, refunds are generally not available. If you believe work was not completed as agreed, please contact us as soon as possible so we can inspect the issue and work toward a satisfactory resolution.
Project Cancellations
If you need to cancel a scheduled project, please notify us as early as possible.
- Cancellations made before materials have been ordered and before work has begun may be eligible for a full or partial refund of any deposit.
- Cancellations after materials have been ordered or work has started may result in charges for materials, labor, and other project-related expenses already incurred.
Plant Material and Natural Products
Landscaping often involves living plants and natural materials. Because plant health depends on weather, soil conditions, irrigation, maintenance, and other factors outside our control, refunds are generally not provided for plant loss unless covered by a separate written warranty.
Customer Satisfaction
If you are dissatisfied with any aspect of our work, please contact us promptly. We will make every reasonable effort to inspect the issue and determine an appropriate solution, which may include repairs, adjustments, or other corrective measures when appropriate.
Refund Processing
If a refund is approved, it will be issued using the original method of payment whenever possible. Processing times may vary depending on your financial institution.
Contact Us
If you have questions regarding this Refund Policy or would like to discuss a completed project, please contact Corliss Landscape & Irrigation using the contact information provided on our website.